The largest pulmonary practice in Northeast Florida, Respiratory Care and Sleep Medicine (RCSM) provides patients with a full range of respiratory treatment options. The practice needs an easy-to-navigate, practical online presence that patients can use for information, scheduling, bill processing, appointment requests, and educational materials related to a range of conditions and therapies.
Understanding how to provide the best possible experience for patients is one of our team’s key strengths, and ruckus developed an online presence for RCSM that gives site visitors what they need, easily and seamlessly. The website includes a real-time feed of patient testimonials, offering potential patients relatable stories and endorsements. Since the launch of the website, average weekly site traffic has increased 50% and there has been a dramatic increase of patient usage of online scheduling, check-in and payments, reducing administrative overhead.
