reviews
SUSAN PONDER-STANSEL
ceo
alivia care
A lot of agencies are corporate and cold, full of jargon, and don’t convey the feeling behind what they do—ruckus baked (our services’) passion into the products they delivered. ruckus baked our passion into the products they delivered. They could translate and deliver a high-quality product that aligned with the direction. We can actually use the Brand Structure and operationalize it so it’s consumable. They didn’t create a dependency on them but set us up to serve ourselves as needed. They have a gift for expressing things in a novel way that engages people. They are extremely gifted with areas needing mission and human touch.
Laureen Husband
EdD, former executive director
Healthy jacksonville
ruckus is a team of innovative young people with the skills, knowledge and talent to take your idea or dream and make it a reality.Team ruckus seeks to represent your organization through active participation and research on the best practices being utilized nationwide.They seek to be involved in projects that impact the wellbeing of all stakeholders be they children or adults. They are informing and changing the community, one project at a time through hard work, integrity and dedication to quality, no matter what the project size or cost!As the Robert Wood Johnson Foundation Program Director Phil Bors succinctly stated after viewing their publications, videos and facilitation skills, ‘every community in the nation should have a ruckus!
Forrest Holland
chief marketing officer
cathedral arts project, inc
At Cathedral Arts, we rely on ruckus' expertise to keep our brand dynamic and accessible. Without ruckus and their unflagging support of our nonprofit organization, Cathedral Arts surely would not be represented as beautifully as it is, today!
john erstling
former senior vice president
community hospice & palliative care
As a creative partner, ruckus approached their work with us thoughtfully. They were active listeners and asked probing questions to fully understand our business strategy. ruckus synthesized the vision for our new brand and created compelling communications to achieve our goals.
melanie husk
senior vice president & chief consumer officer
baptist health
The team at ruckus doesn't just 'work' on your project—they dive in, sweat the details, fine-tune and totally 'own' it.
lisa acheson
former director of communications &brand
community hospice & palliative care
ruckus brings integrity, creativity and thought fulness to our work together, elevating communications to a value-add driver to accomplish our business objectives.
shawana brooks
curator, creative-director & executive director
moving the margins
ruckus helped my brand to be seen. We were in the dark before. Now we're in the light.
kelly mcgee
co-founder
elevate movement
They helped us earn one of the best compliments ever — that we seem like a big company and an established brand, even though we are a start-up.
Maggie W. Hightower
CFRE, former interim executive director
Florida State College of Jacksonville Foundation
ruckus is an amazing company with an innovative approach that helps take Florida State College Foundation to the next level. Their professionalism, creativity and follow through are a force to be reckoned with!  We love ruckus!
marvin denny
fundraising professional, northeast florida
florida theatre
ruckus brings open communication and expertise in creative branding, marketing and all the preparation of materials that produce successful fundraising campaigns that exceed all expectations.”
kate warnock
director of marketing and communications
forcure
I had a 5-star experience working with ruckus on a project that required a fast turnaround on a very sophisticated, thought-leadership report that required deep expertise on the healthcare industry. ruckus nailed it. The asset they produced (on time, within budget)helped to burnish my employer's status as a leader in the space. Besides the product they created, working with the ruckus team was as enjoyable as you'd ever hope to have - these folks are as fun as they are brilliant. I highly recommend!
gaynelle james
marketing director
greenpointe development
The ruckus team has proven to be an indispensable partner over the years. They understand what we are about, what our goals are and what makes each of our communities unique - a  true extension of our marketing team. Expectations are exceeded time and again through award-winning creative, by successfully increasing brand awareness and generating new business for our company as well as our communities. Their value-add is incomparable. And, if all of that wasn’t enough, each Ruckus team member is just a lot of fun to work with!
jane r. lanier
chair, Guardian Catholic Board of Directors
guardian catholic school
ruckus has provided amazing creative and timely strategies that have given Guardian Catholic School successful results time after time. We depend on the professionals at ruckus for our messaging and collateral and are never disappointed!
Sister Dianne Rumschlag
SND,Head of School
greenpointe development
Their success in creating intuitive and responsible materials was rooted in the time ruckus staff spent getting to know us, our mission and those we serve. We continue to rely on them for Guardian Catholic School’s ongoing marketing needs. Exceptional quality -every time!
Courtney Weatherby-Hunter
director of fund development
jacksonville public education fund
The team at ruckus is top notch. They start each project as if it is the only one they have and treat not only the project but the team surrounding it with such kindness and care. I would recommend this team to anyone!
david j. bailey, MD, MBA
former president & CEO (2006-19)
nemours children's health
Their success in creating intuitive and responsible materials was rooted in the time ruckus staff spent getting to know us, our mission and those we serve. We continue to rely on them for Guardian Catholic School’s ongoing marketing needs. Exceptional quality -every time!
jason luther
franchisee
smoothie king
I have had the pleasure of collaborating with ruckus in my capacity as a board member of the MaliVai Washington Youth Foundation.Their team is exceptionally creative, details-oriented and fun to work with. Of the many agencies I’ve worked with in my 30+ year career, ruckus is far and away my favorite.
bryan croft
ceo, hc brands
san marco east business association
The ruckus team has displayed a depth of knowledge on everything from branding, logo design, all the way to website launch. Super proud of what we worked on together as we continue to bea positive force in our neighborhood.
kari bell
director of communications & marketing
river garden senior services
ruckus has always done atop-notch job understanding our mission and our business. They make sure that our agency’s values shine in all the pieces of work they do. They are in dispensable to me.
faye johnson
ceo
Northeast Florida Healthy Start Coalition
ruckus combines thoughtfulness, integrity and a creative spark to our work together.Through our partnership, we've truly elevated our communications approach, allowing us to engage more women and their families with intention and impact.
debbie hanania
member
san marco preservation society
San Marco is grateful for the commitment and vision that Susan and her company has for our neighborhood. They did a fantastic job redesigning the San Marco Preservation Society’s logo. They presented their design to San Marco on the 21st birthday of the 'lions.’ It was a wonderful gift to our community and we look forward to the logo becoming a strong symbol of San Marco. Thank you for doing such a great job and for your generosity! You really gave from your heart and incorporated everything that we requested of you!
karen kent
director of brand strategy
nemours children's hospital
I've had the opportunity to work with many agencies during my career, ruckus has distinguished themselves as an outstanding partner. The team at ruckus immerse themselves in our business combining internal insights with a consultant's perspective. ruckus delivers superior design and creative services and strategic counsel resulting in spot-on communication solutions. I can't recommend them highly enough. I love them. I want them to have my baby. I named a star 'ruckus'.Need I say more?
cynthia shaffer
principal
guardian catholic school
I would recommend ruckus to anyone. Their work is high quality. They are so creative and professional!
ROBIN GERVASONI
FORMER DIRECTOR OF GENERAL COMMUNICATIONS
NEMOURS CHILDREN'S HEALTH
ruckus is a valued partner of Nemours. They provide professional recommendations and creative approaches that have turned into very successful internal and external communication campaigns. Their knowledge of and commitment to our organization has been priceless. Superior service, as well.
camille gregg
outside the box public relations
ruckus is more than a PR agency, it’s truly a mindset that starts with its founder,Susan Masucci, who instills and strives for excellence in all she does. TheRuckus Team is not just creative, but compassionate and consistent in branding.Community is a buzzword for many, but it’s actually woven into every fiber of ruckus!”
tiffany manning
photographer
Having been a trusted creative partner with ruckus for a few years now, I have to say, they are one of my favorite clients to work with.Into every job, they infuse creativity, excitement and a commitment to make something that matters for their clients.They put their heart into it, and that's what makes them stand out the most. I can honestly say that I LOVE working with ruckus!
brenda reynolds
bkr, consulting, inc
This organization is the real deal--true partners you can rely on and miss when your project is done--they're JUST that great! They truly care about their clients and the difference we want to make in the world. I can't recommend Susan and her team more!
PEPPER LINDSAY
lindsay films
Have you ever heard a client, after working on a particularly challenging project, happily say; 'Wow, it's amazing how all this stuff just comes together!'Serendipity is not guaranteed, that's why seasoned pros know that preparation, communication, massive amounts of talent, and attention to the micro details, are keys to success. ruckus 'sweats the small stuff,’ so their clients don't have to. Their dedication and effort make the challenges that arise look, well, effortless. It's like when all you see on the surface is the tip of a beautiful iceberg. It's what you don't see underneath that's holding things up. That's where the magic happens. And that's ruckus! Supporting, creating and exceeding expectations. They just happen to make it look easy.